aircall 120m goldman group 1b tsebloomberg

#Aircall 120m goldman group 1b tsebloomberg professional
#Aircall 120m goldman group 1b tsebloomberg series

An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools. With that in mind, the investment by Goldman Sachs, and the renewed trust of our current investors validates this vision.'Īircall is the phone system for modern business.

#Aircall 120m goldman group 1b tsebloomberg professional

'Now that hybrid, on-site or remote teams are likely here to stay, we'll continue to work to achieve our vision, and empower every professional to have richer conversations. We also witnessed an increasing demand for visibility and data about teams and performances.' said Olivier Pailhes, co-founder and CEO of Aircall. 'Since the beginning of Aircall, we've helped thousands of companies to enrich their customer experience through voice channels, with more empathy than ever in the past year. Aircall will also enhance infrastructure capacities by providing additional points of presence to support local usage, while continuing to deliver additional capacity at scale, and provide a global standard of high quality for voice.

Improve technology with new AI capabilities, additional productivity features for call centers: transcription & speech analytics for greater depth of productivity features for sales and support.

Partner with major telecommunications companies to bring its technology to every professional around the world, by leveraging local networks expertise.

Aircall plans to recruit more customer-facing teams to come closer to the customer needs, and to form strong partnerships, including with channels and resellers.

Expand globally, with new European offices in London and Berlin, and deeper investments in North America and APAC.

Enrich its app ecosystem, specifically with new integrations covering all use cases, from e-commerce to financial services, Sales, Support, etc.

With this new funding round, Aircall will invest in the following: With offices in New York, Paris, Sydney and Madrid, Aircall recently passed the 450 employee mark and plans to recruit more than 260 new employees by the end of the year. Aircall's development relies strongly on internationalization, with more than a third of revenue generated in the United States. The company saw more than 65 percent total customer growth year over year, and now has more than 8,500 customers worldwide. The company has tremendous momentum within a huge category and a differentiated product strategy that will sustain significant growth for many years to come.'ĭespite the challenges this past year has brought, Aircall achieved record-breaking growth across its business.

#Aircall 120m goldman group 1b tsebloomberg series

Kirk Lepke, Executive Director at Goldman Sachs, added: 'We have been following Aircall's journey for some time and are delighted to be partnering with Olivier and the Aircall team to lead the Series D. We are very excited to partner with Aircall, as the company looks to accelerate its growth and expand globally.' In a hybrid work environment, users are looking to Aircall to provide an easy to use experience that is highly integrated into their workflows, thereby making the most out of every customer interaction.

Aircall was built to empower any professional to have richer conversations, and to allow the phone channel to be accessible, transparent, and collaborative.Ĭhristian Resch, Managing Director at Goldman Sachs, said: 'The past 12 months have been a catalyst for Aircall's cloud based SaaS communication solution. Ultimately, the solution allows personalized experiences for their customers. This allows businesses to streamline workflows, providing more efficiency for their teams with better visibility, data and insights into their customers' needs and their teams' performances. Aircall helps businesses meet those objectives by integrating its cloud-based solution into leading business softwares like Salesforce, Hubspot, Zendesk, Slack, Intercom and many others. Over the past year, remote workforces accelerated digital transformation for companies of all sizes and, at the same time, their customers increased their expectations around personalized and convenient service.